Problem is, other people might also be working there and sharing the same Internet connection. If you're working from your favorite coffee shop, you might be connected to their wireless hotspot. In this case, connection speed and the current load on the network might be factors that are causing the delay.Įxample: Connection and network issues are common when you're working in a public place. I'm seeing this message for all documents
If it does, verify that those linked sources weren't moved or deleted. Try this: Check to see if the document contains links that pull in data from other sources. If that spreadsheet has been moved, deleted, or the data is no longer there, you'll see the message while PowerPoint tries to get the data. When you open or save that PowerPoint presentation, it tries to connect to the Excel spreadsheet so it can refresh the data. Whatever issue is causing the delay also applies to these linked sources.Įxample: Let's say you're trying to access a PowerPoint presentation that contains a link to data in an Excel spreadsheet. In this case, the files you're trying to save or open might be pulling in data from other sources that are also stored in a remote location.
I'm seeing this message only for a few documents Just depends on whether you're seeing the message for a few specific documents or for all of them. But if you're seeing the message regularly, there are some steps you can try that might help. In most cases, the message appears momentarily and you can safely ignore it, if the message remains for long periods of time, you may want to investigate Repairing an Office installation. This is the most common scenario where this message box is displayed. Some of the most common scenarios include: There are several scenarios where this message or a similar message is displayed. The message remains open the entire time Office is trying to contact the remote location. This occurs when Office is contacting a remote location, such as a file repository, an email server, a printer, or an Internet location. When working within Office, messages such as Contacting the server for information or Getting your new Office ready for you may appear for long periods of time.
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